The data provided to Probionova SA through the website www.probionova.com will be processed in accordance with the provisions of current privacy legislation which is based on EU Regulation 2016/679 (GDPR).

This information is intended to inform the user about the methods of processing personal data concerning him in the simplest and most detailed way possible. This privacy policy, of course, is provided only for this site and not for third-party websites that may be consulted by the user via links.

Premise

By using our services, you transmit or share with us some information that allows us in some cases to provide the service, in other cases to meet your needs and improve ourselves. In this document we would like to explain to you:

  • what data we use;
  • why and on what legal basis we collect your data;
  • how your data is used;
  • which data are mandatory and which are optional;
  • how long your data are kept;
  • who can have access to your data;
  • to whom your data can be disclosed;
  • what are your rights.

Data subject to processing

Navigation data
Our systems and / or those of third-party companies, with which we have entered into direct or indirect collaboration agreements, may record various connection data relating to your browsing session: IP address, date and time of access, address of the displayed resource ( URL), any web page of origin (referrer), browser and operating system used.

Cookies
Our systems and / or those of third-party companies, with which we have entered into direct or indirect collaboration agreements, could transmit cookies of various types and with different purposes to the user's device. For more information about cookies and their use by us and third-party companies, please visit this page where you can consult the detailed information.

Data provided voluntarily
In order to access certain services or performances, the user may be required to fill in forms (such as, for example, the contact form or the registration form to the online store) which provide for the communication of data personal (for example name and surname, e-mail address, telephone number, etc.). The acquisition of data, where required, is the indispensable prerequisite for accessing the services offered by this website. Also those sent by electronic mail (e-mail) to contact any employee of our company are understood as "data provided voluntarily".

Purpose of the processing

We use navigation data, cookies and data that are voluntarily given to us by users only for the purposes for which they were collected. In some cases it is possible that such data will be communicated, processed and / or archived with the help of third-party companies, which will be listed - as far as possible - within this document.

Log files and similar
For security reasons, and in order to fulfill specific legal obligations, the technical connection data of users are recorded in text files that are stored on our server in order to monitor the correct functioning of the site and protect the our systems from any cyber attacks. Other software on our systems could perform similar operations for purposes related to IT security.

Third party widgets
There may be, on some pages of the site, tools provided by third parties such as videos, maps and other remote functions. These tools can record the user's browsing data and interact with it by sending cookies.

Contact forms
Personal data, provided voluntarily in the appropriate contact forms, are processed in order to process contact requests.

Newsletter
The personal data, provided voluntarily in the appropriate registration form for the newsletter service, are used in order to be able to inform the user about news on Probionova SA's activities.

Legal basis of the processing

For some treatments, the consent of the interested party is not required. In particular, it is not possible to give or deny consent regarding the registration of log files and the sending of cookies strictly necessary for the functioning of the website. In all these cases, in fact, Probionova SA has a legitimate interest in the proper functioning of its online business.

In all other circumstances, the processing is based on the consent of the interested party who is free to give it or not.

Consent of the interested party

In all cases in which the user's consent is required for the processing, this must be aware, free and unconditional. Failure to provide data, however, could make it impossible to obtain certain services or performances (for example, you cannot send a contact request if you do not consent to the processing of your personal data for this purpose).

For the validity of the consent it is required that the interested party has reached the age of majority.

Methods of processing

The majority of the data being processed (log files and cookies) are processed with IT tools in a mainly automated manner with techniques and measures that reduce human intervention as much as possible.
With regard to the data provided voluntarily (by filling in forms), their processing takes place through the work of our employees in charge of responding to the requests of users of the site and processing any purchases made in the e-commerce area.

Data retention

The log files generated while browsing this site are stored within our systems located at IKIweb Internet Media S.r.l., a company with registered office in via Varzi 6 in Busto Arsizio - VA - ITALY (for more information about IKIweb policies refer to their privacy policy).
The personal data entered in the contact forms, on the other hand, are managed and stored in our terminals at our offices through common e-mail software.

Subjects authorized to access the data

Access to our systems is allowed, in addition to our. appointees, to the employees appointed by IKIweb Internet Media S.r.l. in order to carry out any updating and maintenance tasks of the IT systems entrusted to them. The data recorded at our terminals are accessible by our employees, who have been adequately trained in the management and processing of personal data.

Subjects to whom the data could be communicated

Probionova SA may communicate your data, even without your express consent, for service purposes, and in particular:

  • to the judicial authorities, at their request;
  • to all other subjects to whom it is necessary to communicate them, by law or by contract, to allow the carrying out of the purposes described above (such as, for example, credit institutions, professional firms, commercial partners).

Third-party companies integrated into the website

Within this site, services of third-party companies can be integrated, such as:

  • Google Analytics (statistics)
  • Google Maps (maps)
  • YouTube (video content)
  • Lhub srl (Advertising and Lead Generation)

These services may record your browsing data and transmit cookies to your device. For more information about first and third party cookies and related treatments, please refer to the appropriate cookie policy.

Security measures

Appropriate security measures are observed to prevent the loss of data, their tampering, illicit use and unauthorized access. In order to guarantee the confidentiality of communications to and from our IT systems, we have implemented the SSL protocol on all pages of the site.

Duration of treatment

The data is processed for the time necessary to perform the service requested by the user, or required by the purposes described in this document. The user can always request the interruption of specific treatments (for example the cancellation from the newsletter service) or the complete cancellation of their data.

Some data could be kept even after the cancellation for the period foreseen for the fulfillment of legal obligations, provided that it is not necessary to keep them further to defend or assert a right or to fulfill any further legal obligations or orders of the authorities.

Holder of the treatment

The data controller of personal data is Probionova SA, with registered office in via Maggio, 1 6900 Lugano (CH) in the person of the pro-tempore administrator. To request information regarding the processing of personal data, fill out the contact form.

Rights of the interested party

The subjects to whom the aforementioned personal data refer (so-called "interested parties"), have the right to exercise their rights in the manner and within the limits established by current privacy legislation. In particular, the following rights are recognized to the interested party:

  • access: the interested party has the right to ask whether or not data concerning him is being processed and, if so, he has the right to know such data.
  • rectification: the interested party may request to rectify or supplement the data he has provided us or in any case in our possession, if inaccurate.
  • cancellation: the interested party may request that his data be deleted, if they are no longer necessary for the purposes for which they were collected or in case of withdrawal of consent, of opposition to processing, in case of unlawful processing, or if there is a legal obligation to cancel;
  • limitation: the interested party may request the limitation of the processing of his personal data, when one of the conditions referred to in art. 18 of the GDPR; in this case, your data will not be processed, except for storage, without your consent except as specified in the same article in paragraph 2.
  • opposition: the interested party may object at any time to the processing of his data carried out on the basis of our legitimate interest, unless there are legitimate reasons for proceeding with the treatment that prevail over his, for example for the exercise or our defense in court.
  • portability: the interested party may request to receive his data, or to have them transmitted to another owner indicated by him, in a structured format, commonly used and readable by an automatic device.

Furthermore, pursuant to art. 7, par. 3, GDPR, we inform you that you can exercise your right to withdraw your consent at any time, without affecting the lawfulness of the treatment based on the consent given previously.

To exercise these rights, report problems or ask for clarification on the processing of your personal data, you can use the form available on this page. If the user believes that he has not obtained an adequate and timely response to his privacy requests, he has the right to contact the competent authority.

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